(Get-CsAddressBookNormalizationConfiguration).AddressBookNormalizationRules When you first install Skype for Business, it is populated by a default set of address book normalization rules, which you can see by typing: The Company_Phone_Number_Normalization_Rules.txt is no longer necessary and is ignored in Skype for Business. Thankfully, things have changed in Skype for Business to finally make address book normalization part of a new suite of PowerShell commands, *-CsAddressBookNormalizationConfiguration and *-CsAddressBookNormalizationRule (where * is the typical Get, Set, New). However, the fact that you had to create this text file and place it in a certain folder on every Lync server was not the most effective way to manage address book normalization. This saved administrators a lot of work, especially when they are unable to change the core numbers in AD. In Lync Server 2013 and older, you could use a special oddly named text file called the Company_Phone_Number_Normalization_Rules.txt to normalize AD phone numbers to E.164 standards as they are being added to the Lync Address Book. ![]() The best thing to do is to update all phone numbers in AD to conform to E.164 standards, but this is often not practical for many reasons. If the numbers aren't recognizable, then the Lync client won't show phone numbers like office, mobile or home numbers to other users. ![]() A constant problem with Enterprise Voice in Lync is the fact that phone numbers stored in Active Directory often are not stored in the E.164 format that Lync requires for proper functionality.
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